Processes, no-code and AI tools with
performance management and SOPs
Very often strategic management and operations are regarded as the same thing. Strategic management focuses on the future of the company, expanding a business plan to last for three to five years. It outlines your mission, vision, and high-level goals. Operational management, however, focuses on more short-term ideas and implementation tactics.
Marketing operations, sometimes referred to as MOps, is an umbrella term that describes the people, processes, and technology that power a business’s overall marketing strategy. We are not creating Your marketing strategy but enabling it's execution internally with processes.
Our focus lies in developing sales systems that empower every salesperson in your company, both now and in the future, fostering productivity and consistency. These well-crafted processes not only ensure seamless onboarding for new team members but also play a pivotal role in scaling your sales team, propelling your company towards rapid growth.
Administration concentrates on policy formulation, while Operations concentrates on policy execution. This means that the administration is concerned with defining and creating an organization’s policies, while operations are concerned with carrying out and carrying out these defined policies.
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HR Processes are easy to automate based on companies policy but many teams waste thousands of hours on manual work.
You don’t need a separate Customer Success Team, but you need processes to enable Customer Success capability in Your company. Different team members have different daily tasks under the Customer Success umbrella.
Customer support quality directly depends on the processes and tools enablement. Your customers expect fast access to support and resources. These processes enablement with nocode and AI tools will ensure that you get 5 star reviews.
Make sure to contact us if You don't find answers.
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Yes, we work with most B2B and B2C models. Examples include:
- SaaS
- IT Services (MSP)
- Professional services (Consultants, Accounting, Financial Advice)
- Travel Agencies
- Medical Device Companies
- Construction
- Machinery
- Manufacturing
It doesn't cause any problems! We work with both startups and companies that have long practises and policies. That's why we need to meet and discuss all critical aspects for this project to be successful: People, Systems, Processes, Existing Tools and Priorities.
Yes. After team and admin onboarding is completed, we will schedule a check-in meeting. We provide structure for feedback and any issues that team might experience. After final check-in You will have option to choose our monthly support packages.
1. You need to book Discovery Call for Automate UP: Business Ecosystem. We encourage to have all stakeholder and decision-makers critical to all 3 business systems present so that we could gather enough information for Solution.
2. After Discovery call if we are a good match, we have a Solution meeting - present a Solution and Action Plan for You. You have opportunity to ask many questions.
3. Then we send You a contract and we start working!
We get this question a lot. Our recommendation is to limit 1 sprint to 3 systems. We might be able to increase proceses after evaluating needs during Discovery call, so make sure to book the call! After 1 sprint is done we can continue working with You on other systems.
The list above covers major systems and processes. Most likely You use different term for that process, so it's best to contact us by scheduling a call and we can answer Your questions.
No. Process Natives provides digital ecosystem for internal sales and marketing operations. We don't implement or run marketing and sales, we empower your sales and marketing teams to be more productive in their strategies. For example, You are growing sales team - we won't look at your presentations or deal conversion, but we will help implement real-time AI coaching and new sales team member training system.
Before we start working, You need to have 1 stakeholder available per system. For example, Human Resource manager would be accountable work with us to map out required HR processes and be available for training. Of course, it happens, that small startups might have 1 or 2 stakeholders per all 3 systems. But we have structured, organised and engaging way to work with critical stakeholders in Your company.
We are not Process Outsourcing agency. We are Operations Systems Empowerment and Enablement service. We help You setup Your internal processes and automate many aspects of those process, configure tools, create SOPs, help manage performance of process with KPIs and dashboards and onboard/train team to use the tools.
We are not Recruitment agency. We are Operations Systems Empowerment service. We help You setup Your internal processes and automate many aspects of those process, configure tools, create SOPs, help manage performance of process with KPIs and dashboards and onboard/train team to use the tools.
